Comments on: LEGO VIP Program

By: David4

David4 — Thu, 12 Nov 2009 16:36:27 +0000

I think it should be illegal to get rid of points after X months. Stores do the same thing with gift cards and it shouldn’t happen, it’s not right.

By: polywen

polywen — Wed, 11 Nov 2009 23:00:37 +0000

What I was told at the Anaheim Lego Store was that the card will apply to shop@home beginning February 2010. When I first signed up for the card, the Store was experiencing problems with the system. There was a promotion that gave a 50 point bonus for signing up in the first 2 weeks, except Lego didn’t have the system worked out yet. I called Lego Customer Service and they were great about it, it took them 2 weeks to fix it, but they did. And Customer Service would periodically call me to let me know they hadn’t forgotten about it. I haven’t tried to get my loyalty stamps converted yet, but that ill be next.

By: PonchoPenguin

PonchoPenguin — Wed, 11 Nov 2009 19:22:46 +0000

/lines up with other dutch people complaining because Oberhausen really is too far away. And in a different country.
Also, I think that it is a great idea, but should also be for S@H.

By: David4

David4 — Tue, 10 Nov 2009 23:47:34 +0000

Yes, it’s fine that you haven’t posted it because like everything else LEGO has ever tried to change it’s a huge mess.

By: kunert

kunert — Tue, 10 Nov 2009 19:48:17 +0000

In my experience, they are having a rough start with this program. I have over a hundred points and the cashier at my local Lego Store couldn’t figure out how to apply them to my purchase last Saturday, even though my balance was clearly visible.

By: tiberium blue

tiberium blue — Tue, 10 Nov 2009 18:23:03 +0000

It would be good if you ambassador types could bug Lego until they extend this to shop@home.

By: Minifig-man

Minifig-man — Tue, 10 Nov 2009 10:41:36 +0000

The Dutch really deserve an official Lego store :)

By: Herman

Herman — Tue, 10 Nov 2009 08:23:14 +0000

Oberhausen is a 45 minute drive from here, I really wonder if
1. I can get a card as a Dutch person
2. If it’s worth it, I mean a 45/90 minute drive isn’t free
3. If I can use the card when ordering online